Privacy Policy

Effective Date: December 2024

At Aurora Appliance Experts, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit auroraappliancerepairsolution.com or use our services in Aurora, CO. By accessing our website or engaging with us, you agree to the terms outlined below.

1. Information We Collect

We collect information to serve you better. This includes:

• Personal Information: Name, phone number, email, address, and details provided when booking or inquiring about a service.
• Service Data: Information related to appliance repair requests and service history.
• Technical Data: Browser type, IP address, and site usage analytics to optimize your online experience.

2. How We Use Your Information

Your information helps us:

• Provide prompt and reliable appliance repair services in Aurora, CO.
• Respond to inquiries, schedule appointments, and offer customer support.
• Process payments securely.
• Send important updates related to your bookings.
• Improve our website and tailor our services to your needs.
• We never use your personal information for unauthorized purposes.

3. Data Protection Measures

We employ robust security measures to protect your data. This includes:

• Encryption of sensitive information.
• Regular monitoring to prevent unauthorized access.
• Secure storage of your information in compliance with applicable laws.

4. Sharing of Information

We respect your privacy and only share your information under these circumstances:

• With trusted partners or service providers essential for fulfilling your requests.
• To comply with legal obligations or enforce our terms and policies.
• We do not sell, rent, or trade your personal information.

5. Use of Cookies

Our website uses cookies to improve user experience and analyze website performance. Cookies are small files stored on your device that allow us to:

• Remember your preferences for future visits.
• Enhance site speed and performance.
• You can manage or disable cookies through your browser settings.

6. Your Rights

As a valued customer, you have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of the data we hold about you.
• To exercise these rights, contact us using the details provided below.

7. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, reach out to us:

Brand Name: Aurora Appliance Experts

Address: 18121 E. Hampden Ave. Unit C Aurora, CO 80013

Phone: (630) 270-3921

Email: [email protected]

[email protected]

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with the new effective date.