Terms & Conditions

Effective Date: December 2024

Welcome to Aurora Appliance Experts (“we,” “our,” or “us”). These Terms and Conditions outline the rules and regulations governing your use of our website, auroraappliancerepairsolution.com, and our professional appliance repair services in Aurora, CO. By accessing our website or using our services, you agree to comply with the terms set forth below. If you do not agree, you are advised not to proceed with our services.

1. Agreement to Terms

By utilizing our website and services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. You also represent that you are at least 18 years of age and legally capable of entering into a contract.

2. Scope of Services

Aurora Appliance Experts specializes in diagnosing, repairing, and maintaining a wide range of household appliances. Services provided include, but are not limited to:

Repairs for refrigerators, ovens, washers, dryers, dishwashers, and more.
Preventative maintenance and troubleshooting.

All services are offered subject to availability, and we reserve the right to adjust or discontinue services as necessary.

3. Service Appointments

Customers must provide accurate details about the appliance and the issue when booking a service.

Appointments are confirmed based on technician availability. In rare cases, appointments may need to be rescheduled due to unforeseen circumstances.
Please ensure the appliance is accessible and ready for inspection or repair at the time of the appointment.

4. Estimates and Fees

Initial service calls may include a diagnostic fee, which will be applied to the total repair cost if you proceed with the service.
Estimates provided before repairs are approximations and may be subject to change based on further evaluation.
Payment is due in full upon completion of services unless otherwise specified.

5. Payment Terms

Any outstanding balances must be settled immediately upon completion of services.
Delayed payments may incur additional fees or penalties as permitted by applicable law.

6. Cancellations and Rescheduling

Appointments may be canceled or rescheduled without penalty if notice is given at least 24 hours in advance.
For cancellations made with less than 24 hours’ notice, Aurora Appliance Experts reserves the right to charge a cancellation fee.

7. Warranties and Limitations

Aurora Appliance Experts provides limited warranties for repair services, where applicable, as detailed in your service agreement.
Warranties do not cover issues caused by misuse, improper maintenance, or external factors unrelated to the repair.
Aurora Appliance Experts is not liable for damages caused by pre-existing appliance conditions or issues arising from failure to follow operational guidelines.

8. Customer Obligations

To ensure efficient and effective service, customers are required to:

Provide honest and detailed descriptions of the appliance issue.
Ensure technicians have clear and safe access to the appliance.
Test the appliance upon service completion and report any concerns immediately.

9. Liability Disclaimer

While our technicians exercise utmost care and professionalism, Aurora Appliance Experts shall not be held liable for:

Losses resulting from the appliance’s condition prior to our repair services.
Any indirect, incidental, or consequential damages arising from delays, additional repairs, or other factors beyond our control.
Customer-provided third-party parts or accessories used during the repair process.

10. Use of Third-Party Parts

In certain cases, Aurora Appliance Experts may recommend or utilize third-party parts for repairs. We are not responsible for any defects or performance issues associated with such third-party components.

11. Intellectual Property Rights

All website content, including text, graphics, logos, and images, is owned by Aurora Appliance Experts and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

12. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our website or services, you consent to the collection, storage, and use of your information for service-related purposes.

13. Dispute Resolution

We are committed to resolving disputes amicably and professionally. Should a resolution not be reached, disputes will be governed by the laws of [State/Country where Aurora, CO is located], with jurisdiction vested exclusively in the courts of Aurora, CO.

14. Changes to Terms and Conditions

Aurora Appliance Experts reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to auroraappliancerepairsolution.com. Your continued use of our services signifies acceptance of the updated terms.

15. Contact Us

For inquiries or concerns regarding these Terms and Conditions, please contact us:

Phone: (630) 270-3921

Email: info@auroraappliancerepairsolution.com

benniedsewell2111@gmail.com

Address: 18121 E. Hampden Ave. Unit C Aurora, CO 80013

Thank you for trusting Aurora Appliance Experts for your appliance repair needs in Aurora, CO. We are committed to delivering reliable and professional service to keep your appliances running smoothly.